Key Responsibilities
- Make daily phone calls to clients to follow up on their loan accounts and payment status.
- Submit daily call reports and any unusual or exceptional cases to LRD manager.
- Listen to customers’ concerns and negotiate effectively to reach appropriate solutions.
- Perform assigned duties and responsibilities in accordance with the Company’s operational requirements.
Requirements for Experiences and Qualifications
- Graduated at any University (OR) Matriculation passed.
- Proficient in Microsoft Word and Excel.
- Proficient in using email and the internet.
- Must have good communication skills and be able to interact well with team member.
- Must be able to work effectively under pressure.
- Age between 20 and 30 years.